Enter your service tag then click 'submit'ģ. The goal is to move away from the browser option and move all eligible downloads to the USB Recovery Tool.Ģ. If an image download is available through the below explained browser download option then Dell later makes the same tag's image available through the USB Recovery tool, the browser option will then no longer be available. For example: An image may be available through browser download only and not available in the Dell USB Recovery tool For eligible service tags image availability between the 2 download methods will vary. Dell technical support can use this ID in order to check on eligibility and/or to resolve image availability for specific service tags If your service tag does not have an image available through the below 2 methods of download you can contact Dell technical support and mention article ID SLN308469. There are 2 methods of download which are explained below Dell Hosted Image hosts images available from Windows 7 SP1 and up Eligibility for Dell Hosted Image varies by service tag Below are a couple notes to keep in mind regarding Dell's operating system download availability ( the process known as Dell Hosted Image ). Dell Imaging Technology Support team brought your discussion to Dell's technical support department.
